Inforex SA was established in September 2002 as a Greek data vendor company. Its major shareholder with a 51% stake is Oceantrade SA, headquartered in Switzerland and the rest are physical persons. The company is servicing the largest Securities firms, Banks and Financial institutions of the Greek market, while providing services to listed companies on the Athens Stock Exchange and many individuals with interest in the Greek and International markets.
Inforex is an official data vendor of the Athens Stock Exchange, the Cyprus Stock Exchange, Nasdaq, CME & Dow Jones Indexes, CBOT, NYSE Euronext, Deutsche Böerse etc. while its longstanding experience in the financial software sector and its vast range of high value services have placed Inforex at the forefront of the industry, as one of the most reliable sources at European level, that holds a leading position in Greek market.
Inforex started its sales and marketing operations during the first quarter of 2003 and despite the difficult financial climate the company has managed not only to gradually strengthen its presence by increasing its market share in the Greek market but also to launch new products and services which fully satisfied the clients’ needs. The strong infrastructure as well as the company’s international co-operations, through which Inforex expanded its range of products and services, had extremely positive effect, being fully reflected in the company’s performance of the last period and particularly at the significant increase of its clientele and the company’s turnover.
Foreks, the sister company of Inforex, was established in early 1990 as a joint Swiss-Turkish venture and according to the latest official figures from the Istanbul Stock Exchange, it constitutes one of the main data vendors at the domestic market, providing services to banks’ and brokerage houses’ websites as well as to internet portals in Turkey.
Oceantrade SA, the parent company, established Inforex based on the successful business model of Foreks with an already impressive track record in Turkey, which has a very similar market to Greece in terms of local investor profiles, market trends, characteristics and competition. Having the successful business template and being part of a strong Group, Inforex managed to become highly competitive, adaptable to market requirements and capable of providing prompt and fully sufficient services to clients’ increasing needs.
Inforex is having a comparative advantage through its participation in one of the largest European Group of companies. By enjoying the advantages of its parent company’s co-operations with the international financial institutions and stock markets as well as the Group’s know-how, Inforex acts as the representative of the internationally oriented Group and operates as a local player in the Greek market, by providing the means and enabling its clients to access the International financial stocks & derivatives markets and the International indices.
Inforex successful track record with continuous development, disposal and efficient support provision for its financial software applications, which is also reflected into its enhanced and constantly increasing clientele that includes the largest Greek financial houses, listed companies as well as many individuals, also relies on the four following factors:
1) Leading edge in technology: Throughout the years, our companies have always been on the cutting edge of technology, integrating technological innovations and new approaches to its operations and developing new and robust products, aiming at fully satisfying the market’s increasing demands.
2) The use of domain experts and market specialists: Having the provision of products and services that fully satisfy our clients’ needs as target, Inforex pays close attention and invests in research which also constitutes an essential part of its operations. In order for the above mentioned model to succeed through continuous improvement and / or developing of the company’s products, the technology team works very closely with market specialists and continuously updates the services with feedback from clients. Inforex has strategically adopted a very flexible and non-bureaucratic approach, which enables its market specialists to recognize and react to market trends and developments and allows its programmers to integrate these market demands and input quickly.
3) Competitive price: The strength of the company lies not only with its use of innovative technology and its user-friendly and robust product but also with its competitive pricing structure. Inforex is the leader in providing cost-efficient real time data, news and technical analysis.
4) Customer Service, Technical support and Maintenance: What differentiates our companies from our competitors is the importance we give to client service management as well as to technical support and maintenance.
The company has three separate but complementary units:
Sales and Marketing Team which allows for a strong national distribution network and for client service management,
Technical Services Team which is responsible for the setup of systems at the client's site, and
Systems Help Desk that is responsible for training and telephone call center support. Clients are given individual training and continuous support and maintenance, both through the call center and regular on-site visits.